Member Engagement
Club One is the leader in member experience and satisfaction with the industry’s highest success rate for member retention.
A first impression is priceless. So we specialize in creating a warm, engaging atmosphere from check-in to the final toss of the towel. With more than 140,000 members and 30,000 visits per day in our clubs and centers, we’ve mastered the art of engagement. We’ll work with you to understand your brand, develop an outreach plan for the community, and execute strategies to drive membership and retention. No one surpasses our ability to onboard members with years of recognized success in the industry. And we offer professional training that teaches employees how to create connections that bridge into long-term relationships.
Leverage the power and talent of our in-house marketing team, and we’ll create buzz around your club’s programming and features. We have valuable on-brand experience, and a catalog of creative work in every medium from mega-sized health clubs to small-town, family-run centers. When you operate under the Club One brand, we’ll launch a streamlined campaign that generates awareness for residents in the community, and targets fitness enthusiasts familiar with our reputation.
As a leading fitness and wellness provider, our priority is to serve people first, in all capacities and partnerships. We integrate our own best practices from our commercial clubs to our partners’ health clubs. Through customized programs and services, we’ve built confidence in our ability to engage, retain, and recruit new members. And we can put our knowledge and skills to work for you.
Members stay engaged with:
- Award-winning onboarding programs
- Targeted plans for individual success and goal achievement
- Online wellness and guidance tools
- Customized group exercise and personal training
- Personal connection from all levels of facility staff
